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How To Order
Shopping Cart - Free Shipping
For all items that have prices, you can simply purchase them on-line via our new shopping cart system.
These items will all
have free shipping as an incentive to use our new Shopping Cart! We have the highest level of security
offered through the
internet, and your privacy is guaranteed. Simply go to My Account, create an account, and you
can begin shopping. For
items without prices, contact us for the price and additional information.
Contact us via:
-Email: info@indianterritory.com
-Phone: 800-579-0860 Tue-Sat 10-5 PDT
Use the Artifact ID number (inventory
#) on the object to identify the item to us.
California Residents must add 8.75% sales
tax
Shipping costs will be provided to you
for phone purchases.
For Immediate Shipment
-Shopping Cart purchases
-Visa - Master Card American Express - Discover
-Bank Checks - Money Orders - Wire Transfer
-Pay Pal = Use our PayPal email address info@indianterritory.com
-Personal & Business CHECKS ARE ACCEPTED but cleared prior to shipping.
Call us if you are making a special trip to Laguna
we might be able to meet you at the
gallery after hours if you set up an
appointment.
E-MAIL ORDERS
E-MAIL Us: info@indianterritory.com
For security purposes, it is considered a common internet precaution to split your credit card number
over two emails if
sending a credit card number by email.
Be sure to include:
1. expiration date
2 type of card
3. name as it appears on card
4. CVC # on back of card (usually three digits)
5. delivery address (must be a UPS deliverable residence or business address--no PO boxes nor drop
boxes please)
6. Please include daytime phone number
We will send you an order confirmation e-mail and e-mail you a UPS shipping tracking number that
you may use to follow
the progress of your order's shipment online at the UPS website.
REGULAR MAIL ORDERS
-If paying by check, please contact us before ordering to verify availability of item and shipping/insurance
quote
-California residents : please add 8.75% sales tax
-Please include all contact and shipping information including phone and email.
RETURNS
Unless otherwise specified by Indian Territory gallery in writing, internet customers may examine
purchases for up to seven
(7) days from customer's receipt of delivery (per UPS shipping records) and may place purchased item
(s) in return shipment
anytime in this seven day examination period for a full refund (minus shipping). Customers are responsible
for purchasing
shipping insurance at the full purchase price for any items to be returned.
DAMAGED IN SHIPMENT
Upon delivery receipt, customers should immediately and carefully open shipment preserving ALL shipping
materials
(including any and all double boxing, all bubble wrap, all Styrofoam "peanuts" etc.) until
customer determines that both a.)
the item has not been damaged in shipment and b.) the customer is NOT returning purchased item (s).
If item is found
damaged from shipment, please retain ALL packing materials and call us at (800) 579-0860 or (949) 497-5747.
We will
arrange for UPS to pick up the damaged item from you in its original wrapping materials and upon verification
with UPS,
provide you with a refund.
DOCUMENTATION OF AUTHENTICITY
A professional document of authenticity on letterhead, suitable for insurance and archival purposes,
is available upon request
at the time of purchase. After shipment of item, documents are available for a modest fee--please e-mail
or mail photos and
measurements with your documentation request for a free quote on documentation services.
We can also provide formal insurance appraisals on all North American Indian artifacts not purchased
through our gallery.
Please contact us for a free estimate.
CLEANING & RESTORATION
Navajo rug cleaning and restoration is available; please see our SERVICES section in this website
for more details. Basketry
and pottery restoration services are also available.
QUESTIONS & COMMENTS
Please send your questions and comments to us at : info@indianterritory.com
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